To get a quotation, you can:

• Fill out the enquiry form on this website
• Send us an email by clearly precising the type (samples, commercial goods, moving, personal effects), the content, the weight and dimensions and the destination of your shipment.
• Contact us at +86 21 62 555 336 (reply with quotation by email only)
• Ask for an SAE Asia representative to come at your apartment to help you estimate the volume of your shipment (For moving services)

After your acceptance of our quotation, we will:

• Schedule a date and time for the packing / pickup at your specified address;
• Perform the packing / pickup;
• Confirm the final air chargeable weight of your shipment after final weighting at SAE Asia warehouse (Minhang, Shanghai);
• Settle the payment;
• Dispatch your shipment;
• Deliver your shipment at the destination address.

The payment needs to be settled before the shipment leaves China.

Totally restricted:

• Copies of luxurious brands
• Corrosive products
• Explosive products
• Flammable products
• Gases
• Toxic products

With restrictions or special conditions
(please check with us for more details):

• Batteries
• CD/DVD
• Cosmetics
• Food
• High value products
• Items with magnetic properties
• Liquids / Chemicals
• Medicines

To the main destinations (Western Europe, North America, Australia), the usual door-to-door transit time is around 3 working days.

To other destinations, the usual door-to-door transit can be extended to 7 working days.

For your information, the total transit time can be prolonged during the custom clearance process.

We deliver by air door-to-door from China to any major destinations worldwide.

We do not deliver to P.O. boxes.

For remote locations, thank you to contact us for confirmation.

The Fuel Surcharge is an extra charge imposed by the carriers due to the fluctuation of the costs for fuel.

The charge is a % based upon the fuel prices published by the U.S. Department of Energy.

The FS is adjusted monthly, on the first Monday of the month.

Jan 2011 : +14%
Feb 2011 : +13%
Mar 2011 : +14%
Apr 2011 : +16%
May 2011 : +20%
Jun 2011 : +20%
Jun 2011 : +20%
Aug 2011 : +18%
Oct 2011 : +17%
Nov 2011 : +16.5%
Dec 2011 : +16.50%
Jan 2012 : +17%
Feb 2012 : +16%
Mar 2012 : +16%
Apr 2012 : +18.5%
May 2012 : +19%

Sometimes, large items with a light overall weight can be charged according to the space they take up on aircraft. In these cases, Volumetric Weight, or Air Chargeable Weight (ACW), is used to calculate the shipment cost.

Please visit our Tools&Tips to calculate the volumetric weight of your shipment.

We propose an All-Risks covered insurance for household goods and commercial goods.

The charge is 2% of the total declared amount for commercial goods.
The charge is 3% of the total declared amount for household goods.

Household goods: only the photocopy of your passport.

Samples: no document required.

Commercial goods (export): according to the type of goods and the registration of your company - please contact us for details.